Accessing 18+ content

Some websites can only be viewed if you’re over 18.

To change your content settings, you need to confirm your age first. Once confirmed, you can change your content settings at any time in your Account.

Pay monthly customers

Use our online form and we’ll email you when it’s all done. It can take up to 24 hours.

Or to change your settings straight away, login to My Account

  1. In the section ‘My tariff & bundles’, select the first option ‘View my tariff…’
  2. Look for ‘Parental Controls and favourite numbers’ and select ‘Update’
  3. On the Security Settings page, select ‘Content for over 18s’
  4. You’ll need to confirm your age with your credit card
  5. We’ll charge £1 to your credit card, which you’ll get back on your next bill.

Pay as you go customers

  1. Login to My Account and select ‘My Settings’
  2. On the Security Settings page, select ‘Content for over 18s’
  3. You’ll need to confirm your age with your credit card
  4. We’ll charge £1 to your credit card, which you’ll get back as pay as you go credit.