Accessing 18+ content

Some websites can only be viewed if you’re over 18.

To change your content settings, you need to confirm your age first.

Confirming your age with our online form

Just complete the online form and we’ll email you when it’s all done. It can take up to 24 hours.

Confirming your age with your credit card

This changes your settings straight away.

We’ll charge £1 to your credit card, which you’ll get back on your next bill or as pay as you go credit.

Pay monthly customers

  1. Login to My Account and select the first option under ‘My tariff & bundles’
  2. Look for ‘Parental Controls and favourite numbers’ and select ‘Update’
  3. On the Security Settings page, select ‘Content for over 18s’

Pay as you go customers

  1. Login to My Account and select ‘My Settings’
  2. On the Security Settings page, select ‘Content for over 18s’
After confirming your age, you can change your content settings at any time in My Account